Guides for common computer problems

What causes slowdowns and how to get speed back for free

Wi‑Fi connected but nothing loads? Here's how to find out why

Crashed with a blue screen? It's not always the end

Offline printer, stuck queue and the other usual suspects

Weird ads, a changed homepage or scary warnings

Silent speakers, headphones that won't work

Press the button and nothing happens? It's usually something simple

Not loading, not connecting or asking to scan again? Here's how to get it back

By cable or cloud, and what to do with HEIC files that won't open

Drive C in the red? Here's how to free several gigabytes in minutes

Screen stuck on "Working on updates"? First of all, patience

Hot to the touch, loud as a jet and slow? Usually it's dust or the wrong surface

Lasts an hour instead of a day? Here's how to find what's eating it

Black video or no one hears you? Check these in order

"Package waiting", "Your account will be blocked"? How to spot a scam and what to do if you clicked

Meant to type English and got Hebrew gibberish? How to switch and add a language

A dead disk or a stolen laptop? With a backup, you lose nothing

Videos buffering and pages crawling? Check your real speed first